Keyword Analysis

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Keyword Analysis

Setting up your online business is relatively simple: create a fan page on social media, a listing on Google Maps, set up a website, and your online business is ready to go! Or is it? Reaching customers, making an appealing offer, and getting them to stay on the website requires more work. Marketing and keyword and intent analysis will be of great use here.

Keywords – A Starting Point for Visibility

Websites appear in the search engine thanks to keywords. Well-chosen phrases are the foundation on which other elements of our website are based – titles, descriptions, headings, and broadly understood content.

A keyword is a term that describes the article content in the best way or appears in it most frequently. In academic practice, keywords are identified in a given text after it has been written. In internet marketing, however, it’s the opposite – a keyword is defined first, and a text is written later. Where does this difference come from?

Search engines, including the most popular one – Google, are based on keywords. Keywords are phrases that users enter into a search engine, which provides  a list of website addresses related to the given phrases. Their order is not accidental: along with the development and growing popularity of Google, the complexity of the algorithm for sorting   data collected in the index also grows. The goal is to provide the most accurate results and answer the user’s questions as accurately as possible.

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About Verseo

Company’s office is located in Poznań. Company is entered into the register of entrepreneurs, kept by the District Court of Poznań – Nowe Miasto i Wilda in Poznań, 8th Commercial Division of the National Court Division under number 0000596164, NIP (Tax Identification Number): 7773257986. You can contact us by writing a letter on the address indicated above or e-mail:[email protected]

You have right to:

  1. access to your personal data,
  2. correct your personal data,
  3. demand to remove your personal data,
  4. restrain to process your personal data,
  5. object of process your personal data,
  6. transfer your personal data,
  7. withdraw consent.

If you think we process your personal data not in accordance with the law, you have right to object to supervisory authority – President of Personal Data Protection Office.

We process your personal data to:

  1. handle your question, based on art. 6 ust. 1 lit. 6 of General Data Protection Regulation
  2. promote our goods and services including ourselves in connection with your consent, based on art. 6 ust. 1 lit. a of General Data Protection Regulation
  3. protect or claim in connection with our reasonable interest, based on art. 6 ust. 1 lit. f General Data Protection Regulation

You share your personal data freely. Please remember that without sharing your personal data you will not be able to send us a message, and we will not be able to answer you.

We can share your personal data with trusted recipient:

  1. providers of tools made for: website analytics, marketing automation,
  2. hosting operators.

We will process your personal data by the time:

  1. which is necessary to achieve a specific purpose for which they were collected and after this term by the time which is necessary to protect or possible claim,
  2. of withdraw your permission .

We don’t process personal data in a way, which would involve making only automated decisions about you. More information about processing of personal data you can find in our privacy policy.

Detailed Keyword Analysis 

Modern marketing requires not only considerable knowledge, but also finesse and intuition, which come with practice – like Cicero said: “Usus magister est optimus”. Nonetheless, a good theoretical background is invaluable.

The general division of keywords we most frequently use in the context of positioning focuses on the length of phrases:

  • short-tail – phrases that consist of one or two words. They are frequently searched, but – due to their general nature – they may not lead to an increase in website traffic or a purchase, e.g. “boxing gloves”,
  • long-tail – phrases that consist of more keywords. The number of searches concerning these terms is lower, but due to their higher specificity, the chance of users going to the page and making a conversion is actually higher than in the case of more general phrases, e.g. “boxing gloves 10 oz everlast powerlock2”. You can read more about long-tail keywords in a detailed article on our blog.

In some studies, mid-tail keywords are also distinguished, but this term isn’t very popular. It’s characterized by a lower degree of detail than long-tail phrases – e.g. “boxing gloves everlast”. They’re more frequently searched than long-tail phrases, and the competition here is higher.

Keyword analysis will allow you to distinguish phrases from both (in fact, all three) groups. When looking for keywords for positioning, you shouldn’t focus on just one of those groups – diversification is crucial here. Targeting your activities on short-tail phrases requires more financial resources to beat large competitors (most often: big players operating in the market for years) and a more advanced strategy. Achieving success also takes more time here. Expanding your selected phrases with those from the long tail and including them in the strategy generally allows you to achieve satisfactory results faster and with less time and money. Long-tail phrases are an excellent basis for building a content strategy.

Brand keywords are phrases that contain the name of a brand or a company; they can also be a surname or an artistic nickname. In the case of an original company name, such phrases naturally appear at the beginning of search results. In some industries, however, it can be more complicated – e.g. due to a common name element or a keyword such as “windows”.

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Verseo Ads Banner

Making your brand name visible is crucial for two reasons:

  1. Some customers look for services by typing the name of a brand that they have used before or the logo of which they have seen in an ad. It’s not difficult to place our brand name on the homepage of the website. It can bring you benefits in the form of the first place on the SERP.

In many cases, the brand name is the same as the website URL, which additionally facilitates orientation for web crawlers and potential customers looking for our services.

  1. The competition never sleeps. Ranking for the name of the competition isn’t a popular procedure (it requires placing the name of the competing company on your website, which may result in legal problems). A similar principle also works in Google Ads – it’s advisable to advertise using our brand name and not risk that our place is taken over by competing companies.

Industry keywords are similar to the brand keywords. They include phrases specific to a given industry – which are typically found in more extensive content, e.g. on a business blog or in a detailed offer description. Such phrases will help build the expert position – they will match people looking for industry information with our brand. This strategy may pay off in the long run.

Keywords Over Time

In-depth keyword analysis should take into account the keywords’ place in the timeline. By considering the calendar and constantly changing trends, we can distinguish keyword types that will be valid for a longer time, and those whose lifespan is much shorter.

Short-term keywords are phrases that lose their impact over time. They tend to be immensely popular when they appear, e.g. as a result of the growing popularity of a viral or political events. This category also includes phrases related to the promotion of films, books, fashion collections, etc. To use them effectively, we need to have knowledge of the current (and future!) trends. The most popular tool for tracking them is Google Trends. It allows you to observe trends and the level of interest in given issues. For example, the phrase “The Force Awakens” (the title of the VII episode of Star Wars) reached one peak over the last few years – related directly to the premiere – then its popularity has drastically decreased.

A short-term attractiveness of a phrase can be seen in the example of the gadget/toy called fidget spinner. The phrase had a rapid increase in popularity – followed by a sharp decline. Taking advantage of such a phrase isn’t so difficult: especially if we focus on it in our articles and present it in an attractive form. Blogs with film reviews benefit from such phrases (especially if the authors have access to pre-premiere screenings). Gaining a high ranking position in search results will allow you to increase traffic on your subpage, but it will lose its value over time.

Long-term keywords are very steady phrases – their searchability is unlikely to undergo sudden fluctuations. They are also referred to as “evergreen”. This category includes phrases related to e.g. historical facts (especially those discussed in schools) or, for example, phrases related to cooking.

The search term of “boiled egg” had one spike last year – during Easter. 

Analyzing keywords from long-term categories allows you to find phrases bringing constant traffic. Such words can be distinguished in any industry. Finding terms and creating the right content leading to high search-engine positions guarantees the inflow of new visitors to the website. This, in turn – with a properly designed site – will allow you to increase traffic to the site and possibly gain new audiences for longer. Such phrases work well in long blog entries.

When analyzing keywords, we can also observe that phrases are seasonal. This term is used to define phrases that are closely related to the calendar, e.g. all kinds of holidays, communions, and weddings as well as seasons of the year. The seasonality of key phrases is important when determining the budget of a Google Ads campaign. In SEO, it’s less important: you should work all the time for a high website ranking position. To take advantage of seasonality, it’s necessary to prepare a dedicated subpage in advance and fill it with content. It’s also a good idea to consider internal and external linking. For this purpose, you can use, for example, tags in online stores. A page with the tag of “gifts for Women’s Day” should have a dedicated URL and contain text and a product list. Placing a tag with a term and a link on the products will strengthen internal linking. During the proper season, the page can be additionally promoted using Google Ads and on the homepage.

Keywords On Location

The Internet helps promote local businesses. A good selection of keywords and their placement in a specific location will allow us to reach recipients near our services and products.

Geo Targeting Keywords are phrases that contain the name of a location, town, or a district. Such phrases help reach users located in our area and avoid phone calls with inquiries from the other end of the country. When including such terms in your strategy, you should leave out the names of places where you don’t have a branch – local positioning is much more effective when we put the office address on the contact page. Google My Business listing supports these activities – allowing us to reach an even wider group of recipients.

How Do the Users Express Their Intentions?

When discussing keywords, remember about the users. The analysis of their intentions and the keywords they use allows you to determine what content will satisfy their needs and lead to a conversion.

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Intent targeting keywords are phrases that will exactly match the users’ intentions. Matching the content to the search phrases used when making purchasing decisions will make it easier to reach the less determined customers and those who are ready to spend money.

  • informational – keywords aimed at finding information and expanding knowledge as well as comparing products. Phrases can take the form of queries, such as “how to make a chicken soup?”, “how to choose tires?” or “why use mouthwash?”. By adding these queries to your strategy, we can satisfy the user’s knowledge and arouse the need to purchase. For this purpose, it’s a good idea to expand your blog or the advice section on the website.
  • navigational – queries aimed at finding a specific page or company. The phrases contain the names of specific brands or a fragment of the domain.
  • transactional – also known as commercial, implying a desire to make a transaction. These types of phrases include, among others, terms related to the pace of the transaction (with an emphasis on “fast” and “on the spot”), as well as the location and cost of delivery.

The combination of the users’ intentions with the selected content will allow you to keep them on your website for longer. Well-chosen content that meets the internet users’ intentions will encourage them to make a decision. Subtly suggesting products (e.g. through a carousel at the end of a blog entry or simply through links placed in the content) will make it easier for users to move to the next level of the shopping path and finally – to make a transaction.

Is a Given Phrase Competitive?

When analyzing keywords, it’s also necessary to determine their competitiveness. Each phrase has its specificity which consists of the number of search results, the average number of queries, and the type of Google results. The level of competitiveness also depends on the industry and competitors – including the elements on their websites and the link profile.

The number of results, the average number of queries, and the type of results are directly related to the Google search engine. The number of results can be found directly in the search engine – under the query.

The information on the average number of searches can be obtained in one of the tools – e.g. Google Keyword Planner. As for result types, we need to pay attention to how Google tends to present information.

The variances of SERP appearance include culinary recipes or snippets. 

Another issue is the number of ads that make phrases longer – as well as search results concerning hotels. 

Optimizing for certain words may not be profitable due to the result types  – the user will get the information immediately from Google and won’t decide to go to another site. In this case, the funds that we’d spend on promoting this phrase should be shifted to a long-tail keyword – which will convert better.

When analyzing keywords and assessing their competitiveness, you should also consider the industry characteristics and our direct competition. Industries that invest in marketing will also be strongly valued online. The biggest threat here are brands that have been operating on the market for years, have a strong link base, and a good history of the site. Very competitive industries, e.g. fashion, will require an appropriate selection of keywords (niche terms) and a large financial base – especially if we compete with the biggest players on the market. When targeting short-tail keywords, you need to be patient – high ranking positions are the result of many months of hard work.

When checking competitiveness, you should also take content of pages appearing in the search results into account  – structure, technologies used and the amount of content. In many cases, Google selects websites with similar content – for example, with a similar amount of content, headers, or graphics. Depending on the research results, when evaluating a given term, you should consider the cost of a potential website rebuild and the cost of filling such a website with content. In addition, you need to remember about the price of links and the time spent on building them.

Keyword Analysis – Effects

Collecting data as well as tracing information using tools and organic results will allow you to establish a word database constituting your basis for optimization activities. Then, it will be possible to build a strategy for positioning activities, e.g. to determine the number of texts or plan changes in the website code.

Keyphrase analysis should be carried out regardless of the current phase of the positioning process – the internet is subject to rapid changes and keeping up with them allows the websites to stay on top positions. It’s also a good idea to take a critical look at the list of phrases and observe how users search for information on our website. Their suggestions – expressed through specific activities, e.g. going to the next subpage or using the search engine, can improve the operation of our website, which will become more pleasant for the user and web crawlers.

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The Path to Purchase – How to Map the E-commerce Customer Journey

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Customer Journey e-commerce

Every process consists of steps. A honeymoon trip, production of a movie, or even taking a shower in the morning – it all has structure. Buying is also a process – it may look simple, but in fact, it’s often very complicated. If you understand the journey your customers have to take to buy your products, you can plan every part of it, thus strengthening your relationship with customers and achieving more conversions. How can you do it?

Although it seems that economics and the entire sales process are based solely on calculating profits and losses, it’s well known that it’s not a science, strictly speaking, and is rather a mix of mathematics, psychology, sociology, and many other fields. Of course, we buy with money, but this is only the last step – above all, we are driven by emotions when interacting with a given brand or store, so the customer path to purchasing requires analysis and attention.

The importance of the emotional aspect is openly emphasized by the representatives of show business, but every modern entrepreneur is aware of the importance of non-financial aspects of sales. The customer should not only buy something but also feel good about it.

Even the process of purchasing screws, pens, or a phone case can be a carefully planned operation, after which the customer will leave satisfied and return to your store. It’s not about manipulating clients and persuading them to make bad shopping decisions, but creating a long-term relationship based on trust and mutual respect.

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We will analyze your business and prepare an individual price offer for the optimal marketing mix for you. Completely free.

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Verseo spółka z ograniczoną odpowiedzialnością with its registered office in Poznań, at the following address ul. Węglowa 1/3, 62-122 Poznań is an administrator of your personal data.

About Verseo

Company’s office is located in Poznań. Company is entered into the register of entrepreneurs, kept by the District Court of Poznań – Nowe Miasto i Wilda in Poznań, 8th Commercial Division of the National Court Division under number 0000596164, NIP (Tax Identification Number): 7773257986. You can contact us by writing a letter on the address indicated above or e-mail:[email protected]

You have right to:

  1. access to your personal data,
  2. correct your personal data,
  3. demand to remove your personal data,
  4. restrain to process your personal data,
  5. object of process your personal data,
  6. transfer your personal data,
  7. withdraw consent.

If you think we process your personal data not in accordance with the law, you have right to object to supervisory authority – President of Personal Data Protection Office.

We process your personal data to:

  1. handle your question, based on art. 6 ust. 1 lit. 6 of General Data Protection Regulation
  2. promote our goods and services including ourselves in connection with your consent, based on art. 6 ust. 1 lit. a of General Data Protection Regulation
  3. protect or claim in connection with our reasonable interest, based on art. 6 ust. 1 lit. f General Data Protection Regulation

You share your personal data freely. Please remember that without sharing your personal data you will not be able to send us a message, and we will not be able to answer you.

We can share your personal data with trusted recipient:

  1. providers of tools made for: website analytics, marketing automation,
  2. hosting operators.

We will process your personal data by the time:

  1. which is necessary to achieve a specific purpose for which they were collected and after this term by the time which is necessary to protect or possible claim,
  2. of withdraw your permission .

We don’t process personal data in a way, which would involve making only automated decisions about you. More information about processing of personal data you can find in our privacy policy.

E-commerce generates huge amounts of data. We can track every user’s movement on our website and on social media – thanks to cookies and advanced profiling.

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This is whye-commerce is increasingly reliant on analytics. While intuition is still a very important element in business, it cannot compete with terabytes of detailed data on user behavior and profiles. Thanks to these huge analytical capabilities you know it all: the customers’ expectations, how they interact with the brand, how they browse the website and make a purchase, and whether they are satisfied with the experience. You can design every element of this relationship and adjust it to user expectations.

The Customer’s Journey to Purchasing 

Google Analytics is the key to analyzing your website and customer path.

Behavior Flow is a function that deserves special attention. It can group content and individual pages and associate it with user behavior, generating detailed reports. You can also find reports that identify multi-channel funnels and top conversion funnels.

HotJar can also help by tracking cursor movement, it shows which website elements work well and which should be improved.

Customer Journey and Customer Experience

The customer journey can be divided into stages, characterized by a different degree of relationship with the client, requiring slightly different solutions and tools. We’ve selected a few that have proven their effectiveness from the multitude of available methods. It’s not everything, but constitutes a solid foundation.

stages of customer journey to purchase – suggestions

Awareness

The first moment when the customer’s journey is revealed. The potential customer is considering purchasing a new service or product. Often, he/she doesn’t yet have specific needs and is looking in general for Christmas gifts or Black Friday promotions, and enters a general phrase in the search engine. Now, the magic begins (or rather – advanced marketing tools step in). They will allow you to make friends with the client and gain mutual benefits.

The first step for a brand should be saying “I am here”. At this stage, several solutions may be crucial:

  • A text ad on the Google Search Network – the world’s most popular ad format. The system displays sponsored links matching the phrase entered by the user in the search results (link to a specific guide from Search Ads on the Verseo website)
  • SEO – thanks to proper positioning, your website will be higher in the search results for a specific phrase, and thus will generate more visits and – probably – transactions.
  • Advertising in social media – social media has become one of the foundations of internet marketing. On Facebook, Instagram, or LinkedIn, users provide systems – and therefore advertisers – with hundreds of information about their interests, behaviors, and opinions. Thanks to this, it is possible to highlight the presence of your brand among people who may be potentially interested in it.
  • Google Display Network – a system that allows you to display ads directly on specific pages. To use GDN, the advertiser must use data about the user’s interests and on this basis target the user with ads.
  • YouTube Ads, e.g. bumper – short advertising formats displayed on YouTube. In building brand recognition, the so-called bumpers, lasting a maximum of 6 seconds are a good idea.
  • Blog – at the stage of creating brand awareness, it is a useful tool. A blog entry, e.g. with propositions of gifts for a given occasion, may signal the customer a need for a purchase that he/ she is not yet aware of.

If the actions were effective, your brand managed to gain the attention of a potential customer. This means that the tools you used did their job. You have attracted someone’s attention – not just anyone’s, but the person who by clicking showed interest in your products.

This is a good start, but it does not guarantee success. Time for stage two of the journey.

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Consideration

The customers already know you exist. Now, it’s time to convince them that your offer will be the best choice. Let’s face it – your brand probably isn’t the only one they are considering.

At this stage, two aspects will be crucial – appropriate content and UX.

  • Well-matched content on the category or product page – an attractive and substantive description, photos, promotional materials, video presentation, etc. will make the client consider your offer.
  • UX will make sure that the layout of the content and the navigation on the website are friendly so that the “pros and cons” analysis is favorable, and the process of adding a product to the cart and then finalizing the order is convenient and fast.

Additional useful methods:

  • Google Search Network Ads – customer expectations are beginning to crystallize. At this stage, the phrases typed in the search engine become less general, for example, instead of “Christmas gifts”, keywords such as “drone with a camera” or “tricycle” appear. Thanks to Google Search Ads, your offer may appear on the first page of search results even if your page is not well-positioned.
  • PLA (Product Listing Ads) – a solution that requires Google Merchant Center, which enables direct advertising of a specific product with its photo, description, and price. Ads are displayed both on a dedicated Google subpage and in search results.
  • Customer opinions on Google, forums, and social media – finding information about a given company, product quality, and its approach to customers on the Web will take several seconds. Make sure that not only product descriptions are coherent, but also the brand’s attitude and how it deals with controversial situations. The image crisis may delay the development of a brand for years.
  • Landing page – the page that the user goes to directly after clicking the link. It can be a category or product page in the store or any other subpage, but often the name of the landing page functions in the collective consciousness as a subpage created specifically for the promotion and sale of a specific item or service.
  • Blog – a substantive blog will help create your brand’s image of an expert in a given industry, and at the same time it is a great source of organic traffic and sales support. Entries about a given product category give space to present the assortment with all its advantages.
  • Price comparison websites – these convenient aggregators of stores and products allow the user to quickly find similar offers and compare them with each other. Price comparison websites are used by millions of potential customers – make sure your brand is present on such websites.
  • FAQ – after a while, you can identify the issues that are brought up frequently by customers. So you can prepare a list of the most-discussed topics and collect them in one place – thanks to this you will immediately “put your cards on the table” and save your and your client’s time.

Acquisition

Time to achieve conversion!

  • Dynamic remarketing – useful in every step of the sales journey, but it plays the most important role at this stage. Thanks to remarketing in Google Ads and on social media (e.g. on Instagram and Facebook), you will remind clients about your offer. You can also “ask” customers who registered on the website and even added a product to their cart to complete their purchase.
  • YouTube Ads with particular emphasis on YouTube for Action – a special video ad format adapted to increase conversion. It consists of a CTA, a headline, and – after displaying – a special panel encouraging users to click a link.
  • Amazon Ads – ads using the infrastructure of the largest sales platform.
  • Web push – notifications from websites displayed by browsers. Thanks to them, you can remind a potential customer, who is currently browsing other websites about your offer.

In addition to advertising tools, it’s worth paying attention to other functions that are of great importance when converting – for example, the quick payment module, which allows you to complete the transaction almost immediately.

Service

For a lasting relationship between the customer and the brand, it cannot end up simply by “getting rid” of the product. For this reason, you should take care of comprehensive after-sales service.

  • Technical support – few entrepreneurs assume their product may be defective, but it’s always possible. A competent technical support department will provide the customer with assistance, support the brand image, and above all, give the customer the impression of mutual feelings.
  • Friendly warranty process – if the product does not meet the customer’s expectations due to its defects, you must take responsibility for this inconvenience and repair or replace the product. If the customers see that in the event of justified difficulties they can count on your brand, they are more likely to come back for more products.
  • Additional materials, such as a FAQ containing technical issues described in a friendly form. Thanks to them the customer can find an answer to an unclear issue without involving the technical support department.

Loyalty

You have successfully sold the product and met the customer’s expectations. You have built a relationship – now you have to maintain it and make the customer come back to your store when the need arises again.

What will be useful at this stage?

  • Dynamic remarketing – you already know your clients’ profiles and can offer them different products from your assortment. The remarketing potential is huge – thanks to this tool, customers can find your brand again, e.g. when scrolling Instagram or – thanks to the Google Display Network – even while browsing messages on various websites. If the customers are already on your remarketing list, you can send messages to them at any time – for example, when you offer new promotions on Black Friday and the customer has previously purchased products from a given category.
  • Newsletter – email marketing is considered a relic by many people, but it is still an effective and cheap tool for marketers. Thanks to the newsletter, you can send the clients information about new promotions, changes in the offer, or simply remind them that your brand still exists.
  • A loyalty program allows you to “retain” the customer for longer, because – in the most popular form of such a program – the more the customer spends in your store, the greater benefits he/she will gain. These can be discounts on products or prizes.
  • Social media – thanks to social media, you can keep in touch with the customers by providing them with information about products, promotions, and the brand. Although organic reach is in decline, social media, even with a small advertising budget, will allow you to reach current and potential customers.

The Value of Mapping the Customer Journey

Focusing on a holistic analysis of user behavior on the website has nothing but benefits – better understanding of customers’ motivations and their activity. The main advantage of dividing the path into the stages presented above is adapting the entire advertising message (content, format, channel, images) to a given stage, which significantly increases the chance of a conversion. The customer journey is therefore an element of optimizing your activities in all areas – paid advertising, promotion, UX, or even SEO.

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Long Tail Keywords – What Are They?

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Long Tail Keywords

When it comes to SEO, long tail keywords are a real deal that brings quality traffic to the website. Do you want to know how to prepare your website in terms of long-tail positioning and which good practices support it? Are curious about how to define your real long tail? If so, read on!

How to Define Long Tail Keywords?

First, a short reminder. The term “long tail keywords” is used by SEO positioners to define more complex, and therefore more precise and unique keywords that generate traffic to a given website. Such a keyphrase usually consists of a few words and is, therefore, quite specific. While the long tail is responsible for most of the traffic that leads to a given website, it’s internally varied.

Long tail keywords definition

There may be no clear leaders when it comes to the most common keywords – e.g. those with very high search volume. However, when combined, this fragmented pool of terms provides valuable and converting traffic to the website, which means that it is worth taking the time to prepare. Long tail keywords should not be underestimated and they are a part of every well-written SEO strategy.

  • Examples of short tail keywords: stroller, headphones, drone
  • Examples of long tail keywords: grey stroller pumped wheels 8 inches, Sennheiser around-ear headphones HD400S AMC black, DJI Mavic Mini SE

As a rule, long tail keywords tend to be specific and in most cases will not be put into a search bar by accident – search intent is, therefore, more obvious, and as a result, the chance of conversion increases. The only thing to do – and, unfortunately, also the hardest one – is to attract such users and convince them to buy products or use services offered by your business.

(You will find the rest of the article below the form)

Contact us and get a free quote

We will analyze your business and prepare an individual price offer for the optimal marketing mix for you. Completely free.

Your data is safe. More about data protection

Verseo spółka z ograniczoną odpowiedzialnością with its registered office in Poznań, at the following address ul. Węglowa 1/3, 62-122 Poznań is an administrator of your personal data.

About Verseo

Company’s office is located in Poznań. Company is entered into the register of entrepreneurs, kept by the District Court of Poznań – Nowe Miasto i Wilda in Poznań, 8th Commercial Division of the National Court Division under number 0000596164, NIP (Tax Identification Number): 7773257986. You can contact us by writing a letter on the address indicated above or e-mail:[email protected]

You have right to:

  1. access to your personal data,
  2. correct your personal data,
  3. demand to remove your personal data,
  4. restrain to process your personal data,
  5. object of process your personal data,
  6. transfer your personal data,
  7. withdraw consent.

If you think we process your personal data not in accordance with the law, you have right to object to supervisory authority – President of Personal Data Protection Office.

We process your personal data to:

  1. handle your question, based on art. 6 ust. 1 lit. 6 of General Data Protection Regulation
  2. promote our goods and services including ourselves in connection with your consent, based on art. 6 ust. 1 lit. a of General Data Protection Regulation
  3. protect or claim in connection with our reasonable interest, based on art. 6 ust. 1 lit. f General Data Protection Regulation

You share your personal data freely. Please remember that without sharing your personal data you will not be able to send us a message, and we will not be able to answer you.

We can share your personal data with trusted recipient:

  1. providers of tools made for: website analytics, marketing automation,
  2. hosting operators.

We will process your personal data by the time:

  1. which is necessary to achieve a specific purpose for which they were collected and after this term by the time which is necessary to protect or possible claim,
  2. of withdraw your permission .

We don’t process personal data in a way, which would involve making only automated decisions about you. More information about processing of personal data you can find in our privacy policy.

Why And For Whom Are Long Tail Keywords Important?

Long tail keywords are especially important for online stores. This doesn’t mean that websites for services will not benefit from long tail keywords – they will surely see a difference, although on a slightly different scale. However, big websites offering lots of products will gain the most. In 2022, online commerce has grown more than ever before, so boosting your store is a good idea.

long tail keywords - google screen

How to Monitor Long Tail Keywords

Can long tail keywords be somehow examined? Definitely yes. SEO experts have specialized industry tools at their disposal that allow them to assess things like how many keywords Google associates with a given website in the Top 10. These tools perform a comprehensive assessment of the website, excluding phrases in the SEO contract which are monitored.

Sounds complicated? We’ll illustrate this with an example. We rank a brand new online store that has just started operating. There’s no traffic yet, and there are no phrases visible on the first page of Google’s search results. Signing a contract with us means we commit to conducting detailed monitoring of positions for keywords selected together with the client. Verseo measures your position daily for these phrases. Information on this subject is visible in the client panel and in the reports that the customer receives periodically.

Verseo Ads Banner
Verseo Ads Banner

This way, we know, for example, that after six months – 150 phrases from the 200 phrases (listed in the contract) are in the top 10. But does this fully reflect the scale of the website’s visibility on the Internet? A different tool can tell us the four-digit number of phrases in the Top 10.

  • SEO Free Tools read the article about free tools for monitoring and auditing your website!

Testing the website with SEO tools that do not know the terms of the contract and the list of keywords, we can determine how many phrases related to this website are in the Top 10, that is: after entering how many keywords will the website be displayed in the Top 10 search results for a given phrase?

The number of Top 10 phrases for a given website may change by making a month-to-month comparison. When we are dealing with a website that already has a history and good visibility on the Internet, we can compare the results from before the start of positioning (e.g. a month before signing the contract) with the current ones. Thanks to this comparison, you can see how activities performed by SEO specialists influenced the website and how they increased its visibility in the top 10.

Both parameters – measurement in the context of keywords included in the contract and measurement made with the use of additional tools and analyzing the website as a whole – do not collide with each other. Their combination gives a more complete picture of the positioning effectiveness.

Find Long Tail Keywords in Google Search Console

Is there any other way to know your long tail without paid tools available to positioners in the pro version? Yes, there is. The free tool – Google Search Console comes to the rescue. It provides a lot of useful information, for example about queries that lead to clicks and visits to the website, and also estimates the position of the keyword generating impressions and clicks. The analysis of the phrases that are visible there allows you to identify those matching the long tail criteria, as well as assess whether they generate clicks and their positions.

For the record, criteria – that allow tracking search phrases that lead to the website – will apply not only in the context of long tail keywords. They will also help you track shorter but valuable phrases that can be used for promotion, and which were not included in the original list of keywords for various reasons.

General Phrases versus Long Tail Keywords

Long tail keywords vs short tail kewyords

At the outset, we can say that general phrases (also called as short tail keywords) should not be opposed to long tail keywords. They are entered into the search engine by various groups of potential customers and, as a result, have different functions. Long tail keywords indicate more precise expectations regarding the product that our potential client is looking for. Search intent is therefore more specific. General phrases are most often entered at the beginning of your search, before the purchase, when you do not have precise expectations yet. General terms can also mean searching for information or simply browsing the Internet, rather than an immediate desire to make a purchase.

How to Effectively Support Long Tail Keywords?

Effective support for long tail phrases can be done at the level of building or optimizing an existing website. We have selected 4 elements that are important in the context of long tail keyword optimization, and which do not involve complicated interference in the website.

Long tail keywords optimization - checklist

Meta Title and Meta Description

The fact that the meta tags or meta title and meta description are particularly important for positioning has been mentioned more than once in our publications on SEO. Since the long tail keyword optimization concerns mainly subpages with products and subpages related to product categories, it is important to remember about meta tags for these subpages. It would be a big mistake to set the same meta tags for the entire website. Such a duplicate is undesirable from an SEO point of view.

However, we know that setting up unique meta tags for each product manually is quite a challenge. Therefore, it is necessary to automatically generate meta tags, which will use, for example, a unique product name (or product category – in the case of category subpages), and at the end, there will be, for example, a suffix with the name of the store or company.

If you use pagination and products from the same category are visible on more than one subpage, then you should also take note of the uniqueness of these meta tags on subsequent page views. The solution may be to reach for notes like “page 2”, “page 3” etc. What can be done in terms of unique and non-duplicate descriptions? In this case, you can use unique content published on subpages, which will become the basis for meta description. It is worth emphasizing that the meta title tag is more important than meta description in the context of SEO.

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Headers on the Page

We write about the importance of headers in terms of diversifying the content in section 4 dedicated to content issues. It’s a good idea to place headers on your website and use keywords in them. If we have a subpage dedicated to, for example, women’s tracksuits available in our offer, then instead of the “women’s”, it is best to place keywords describing our offer in the Hx headers: women’s tracksuits – cotton, pastel, oversize, printed, etc.

Of course, all the keywords that form a long tail do not need to appear in one header. In such a situation, it is worth dividing them among several headers. Of course, there may also be a header that does not include keywords. However, it is worth using keywords at least in some of the headers – Google’s algorithm will be satisfied.

URL Address

Keywords and search terms that are used to search for products from our offer can also be placed in the URL of subpages. We do not encourage the machine to change the current, even imperfect addresses of subpages – a bad approach to this may damage the website. However, if we have to add new subpages or rebuild the website, then when planning a new structure and addresses of subpages, we need to take into account that they contain important terms.

Referring to the example from the previous section: it is better to have the term “women’s tracksuits” in the subpage address of the category than “women”. The subpage of the product should also have a user-friendly URL that takes into account specific terms. However, do not go overboard with the length of the URL, an address of more than 100 characters is too much. This problem affects blog posts more often than product pages.

Content Matters

Of course, in the case of an online store, you can indicate the best-selling products and product categories. This is most often reflected in the keyword list that is added as an attachment to the SEO agreement. These are also phrases whose positions will be monitored – daily research that allows to track drops and increases and whether the phrase entered the top 10. Potential customers, however, usually enter more variations of the search queries than are included in the list of keywords selected for monitoring. They add some features that they find important – the product’s color, texture,

As a rule, start with keyword research. When analyzing the keywords that led to the website, it’s worth knowing what words and terms to use when describing the available product or service. Rich content corresponding to queries – not only the most popular ones – supports positioning, taking into account the long tail. The best place to introduce content supporting long tail phrases is the subpage of the product categories or the products themselves. Being aware of the size of the project, which is content optimization (not only for long tail phrases), we encourage you to do it in stages. It is better to gradually implement new content, even in small portions, than to abandon the idea.

The content published on the page must be visible to web crawlers to be indexed. It must also be unique content if it is to positively affect the SEO process. It can be said that all the rules for good content that apply in the context of optimization also support content in terms of the long tail keywords. As a reminder, it will be:

  • uniqueness – the text on the website shouldn’t be duplicated,
  • do not skimp on words – an extensive text will usually be better than just a brief mention,
  • text should not be a monolith, it is worth dividing it into paragraphs, use headers and include keywords,
  • text should be linguistically attractive and correct, encouraging people to read it and at the same time providing information that will facilitate the client’s decision process,
  • availability for web crawlers,
  • systematic development – update your content regularly, do not let it get out of date, analyze its performance and modify keywords list.

Taking all information mentioned above into consideration, you can update content on your website. Consider also other methods of content creation and enrichment – you can (and should!) also…

Start a Company Blog

Content marketing is not just a popular trend in digital marketing that gives your business a PR boost. Setting up a blog on your website gives you the space to write quality posts and, in consequence, to put keywords in order to attract search traffic. When writing a blog post, use keyword research tools, take keyword suggestions into consideration (apart from some tools mentioned above, sometimes even Google’s autocomplete suggestions can be very useful), see related Google searches, and don’t undervalue SEO good practices.

Keywords with lower search volume can be very beneficial if used correctly – all that matters is to understand what your target audience is looking for in Google (or other search engines). Just like any other keywords that bring quality traffic, long tail keywords work on your behalf and for your profit.

Interested in cutting-edge long tail keyword strategy?

You have gained some useful data about long tail keywords (and SEO in general). Search engine optimization and website positioning is a very complex issue – Google’s algorithm analyses over 200 different factors when setting website’s position in search engine results and is evolving every day. Work with the best – let Verseo Ads take care of your website and boost your business with SEO!

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Where Should You Advertise Your Online Store?

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Online store - where to advertise

You have an idea for an online store. You have selected an e-commerce platform and entered products into the system. Everything works, only… no clients? In order to drive traffic to the e-store, you need to ensure its proper visibility. Effective advertising is the key. So where is the best place to advertise an online store? Read on!

Creating an online store is extremely hard work – even in a dropshipping model. However, despite everything, even the best designed online store will not become visible to search engines or recognizable among customers overnight. For this to happen you need advertising. There are no shortcuts here. It is worth emphasizing that the effects of e-shop promotion are best visible in the long term so it means you have to be patient. But patience pays off – especially if the campaign is conducted in a thoughtful and consistent manner.

Where Is the Best Place to Advertise an Online Store?

Are you wondering how to approach the topic of online store advertising? First of all: before you do anything, plan your steps. Especially that in the virtual world there are a lot of tools that can be used to advertise an online store. However, if you invest in advertising rashly, without first thinking it through, you may find that instead of gaining… you will only lose the funds spent on the campaign.

How to avoid it? Specify precisely the goals of the campaign before proceeding to the selection of channels, as well as the content of messages that you are going to send to the world.

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Verseo spółka z ograniczoną odpowiedzialnością with its registered office in Poznań, at the following address ul. Węglowa 1/3, 62-122 Poznań is an administrator of your personal data.

About Verseo

Company’s office is located in Poznań. Company is entered into the register of entrepreneurs, kept by the District Court of Poznań – Nowe Miasto i Wilda in Poznań, 8th Commercial Division of the National Court Division under number 0000596164, NIP (Tax Identification Number): 7773257986. You can contact us by writing a letter on the address indicated above or e-mail:[email protected]

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  3. demand to remove your personal data,
  4. restrain to process your personal data,
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If you think we process your personal data not in accordance with the law, you have right to object to supervisory authority – President of Personal Data Protection Office.

We process your personal data to:

  1. handle your question, based on art. 6 ust. 1 lit. 6 of General Data Protection Regulation
  2. promote our goods and services including ourselves in connection with your consent, based on art. 6 ust. 1 lit. a of General Data Protection Regulation
  3. protect or claim in connection with our reasonable interest, based on art. 6 ust. 1 lit. f General Data Protection Regulation

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We don’t process personal data in a way, which would involve making only automated decisions about you. More information about processing of personal data you can find in our privacy policy.

What Exactly Needs to Be Specified Before Advertising?

  1. What is the target group?

Who is your offer aimed at? Are the recipients in a specific age range? What is their gender? Do they have any specific interests or a specific lifestyle? Or maybe you want to reach a very wide group of customers. The more precisely you define your target, the easier it will be for you to plan communication and the better you will invest your funds. For this purpose:

  • create personas representing the target groups of your product – give them symbolic names and surnames, specify their approximate age, needs, interests, expectations and possible objections, and even add sample photos,
  • think about how the products you want to sell could solve their everyday problems,
  • consider what type of communication style will be appropriate in the ad – is it more official, neutral or maybe colloquial?

It all matters!

  1. Brand DNA

Do you know what and to whom you want to sell? You still need to define what image your brand will have. What connotations should the brand have? What is it associated with? With prestige? Or maybe with low prices and fast delivery? With high-quality products? Or maybe with “exotic” goods unavailable in your region? This will translate into both the manner of advertising and the selection of communication channels.

  1. The objectives of the advertising campaign

What will be the aim of the conducted promotional campaign? If you are just starting your business in the e-commerce industry, first of all, you need to make potential customers aware that you exist on the market. The next step is to build their trust. Only then will the campaign move towards promoting specific products and lead directly to conversion. Most often you have to go through all these stages to gradually start expanding your portfolio of customers – not those occasional, but those who are loyal – come back again and again and recommend your services to friends.

Verseo Ads Banner
Verseo Ads Banner

So start by identifying a key campaign premise. Once that’s done, it’s time to define your specific goals. This can be, for example, an increase in traffic on the store’s website, obtaining sales leads, or strengthening the sale of a specific product. What course of action you choose will depend on what tools and channels will be used during the campaign.

  1. Budget

How much money can you spend on an advertising campaign? Remember: it is not worth limiting expenses for promotion, because these are… apparent savings. Why? Take a moment to think where you buy? In stores whose offers are available and visible, right? If you don’t tell the world about your store, nobody will  find it.

Nevertheless, there is no such thing as an unlimited advertising budget. It is worth knowing in advance how much money can be invested in the implementation of a specific campaign.

How to Promote an Online Store?

You already know why you will advertise your e-shop, who do you want to contact and for how much. Now it’s time to choose the tools for the campaign. The decision is not easy at all, because – as we mentioned – the number of options is really big. Important tip: you don’t need to use all the available options during one campaign. Choose these that will match the assumptions of the campaign or choose those that, with a limited budget, can potentially be the most sensible.

How? For example, a large online store, which cares about huge reach, may think about advertising using ATL channels, e.g. press, radio, and even television. However, this is a solution primarily for the largest players on the e-commerce market. Those who operate on a slightly narrower scale will focus on promotion mainly on the Internet.

So where to promote? The basic rule that is always worth having at the back of your head is: be where your customers are. And where is that? Here is an overview of the tools that you should consider.

The advertising system provided by the giant from Mountain View is the absolute basis of internet advertising. Why? Simply: because we all use Google, and the platform offers extremely wide opportunities to promote. What else can we use?

  • Sponsored links

Where do recipients look for the products they want to buy? They very often start hunting for them by entering a search term in the Google search engine, and then… they click on the first results. Sponsored links appear above them. The presence of your store in this section will increase the chances that your offer will be checked in the first place. Customers rarely distinguish ads from organic results, and even so, these ads are very well targeted, and advertisers want the person who clicked on them to make a purchase. If the ad is set incorrectly, it will simply burn up your budget.

  • Google Shopping

In recent years, Google has improved its advertising tools and today one of the most interesting propositions for e-commerce is a “carousel” of products displayed in search results – with photos and product prices. Such a mini catalog with promoted stores’ offers increases the probability that the user will click on your ad and then make a purchase!

  • External advertising

Google Ads are also displayed on various external websites – in a form of a banner. This format, discredited some time ago (due to the fact that many internet users blocked banner ads) is now back in favor. For two reasons. First, more and more websites introduce technological solutions to prevent ad blocking or ask their users to display the ads (it works!). Second, remarketing ads are widely used and are much more effective. So what’s the deal here? In remarketing campaigns, the recipient of the banners sees personalized ads that show, for example, the products they have previously viewed. Such constant reminders can be very persuasive!

Google Ads tools – as long as the campaign is run by a specialist with appropriate qualifications – can bring very good short and long-term results. Although the configuration of the campaign is seemingly very simple, specialists should watch over it – they will make sure that every dollar put into the promotion brings the expected ROI. In the case of Verseo, campaign optimization is run not only by a specialist, but also by our self-learning algorithms that introduce even thousands of changes a day. This campaign optimization ensures that you invest resources in the most appropriate time and place.

Social Media

Where is the best place to advertise an online store on social media?

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Facebook is number one when it comes to e-commerce advertising on social media. The website founded by Mark Zuckerberg has become a source of information and entertainment, as well as inspiration. That is why it is worth being there and promoting your e-shop. How?

First, use the full potential of free solutions. So, first of all, run your e-shop fanpage. Regular, engaging posts will allow you to build a specific audience that will grow over time.

But that’s not all. On Facebook, you can use a wide range of advertising tools. You can choose from:

  • promotion of posts – so that they are displayed in the news feed of people from your target group,
  • classic banner advertising,
  • advertising in a form of a carousel of products – redirecting to the e-store,
  • video ads displayed during the presentation of film materials on the portal.

The online store will use mainly these tools. Just like Google, Facebook also allows you to set the goal of the campaign and conveniently configure other details. It’s also easy to track the results your message is getting. Constant monitoring of the results allows you to implement any corrections in the campaign or draw conclusions for the future. Depending on the industry, remarketing on Facebook can also be very effective. Therefore, it should complement the operations carried out by Google Ads at least in the basic scope.

Remember that advertising an e-shop on social media is not only Facebook. Depending on the profile of your business, you can also reach your potential customers, e.g. on Instagram (especially in lifestyle sectors), and even on LinkedIn (especially if you sell products intended for business customers). Where is the best place to advertise an online store using social media? This question can be answered by e.g. an digital marketing specialist.

YouTube

Is YouTube a good promotion channel for an online store? In many cases, yes. And how to promote your store there? One of the options is to publish video ads that will be displayed during videos watched by users. However, you must remember that you need to focus on short, several-second messages – especially since users most often skip ads whenever possible.

But that’s not all. An increasingly common solution used by online stores is the so-called influencer marketing. In a nutshell, it is about starting cooperation with the creator who runs a popular YouTube channel and placing the store’s brand in his/her videos. For example, online stores with cosmetics operate in this model. Collaboration can take many forms. An influencer can:

  • mention in the material about the current promotion in a given e-store,
  • recommend purchases on the site,
  • offer the viewers a special discount code obtained in the affiliate program,
  • link to products used in the video and available on the e-shop website. 

An unobtrusive campaign can result in a quick and significant increase in traffic in the e-store. However, remember that in order for such effects to last long-term, cooperation with influencers should be repeated regularly.

Another option offered by YouTube is…. running a video channel by the store itself. What can be published on the channel? In the case of an e-shop, specific industry guides will work best. Valuable films will reach a wider audience and as a result work for brand image and sales promotion.

Are the above mentioned suggestions the only channels you can use? No! There is also a whole range of inbound marketing and PR tools. One thing is certain: the campaign strategy should be developed and implemented wisely, preferably under the supervision of specialists. As a result, the campaign is run in an orderly, not chaotic manner, and above all – translates into the desired conversion.

At the very end, I will discuss the positioning of online stores. In the long term, it is usually the cheapest method of acquiring new customers. However, among all forms of advertising, it has the most “investment” nature. You will see the results of your investment in a few months. Therefore – despite the fact that most people do not create stores to run it only for a year – most of them still decide to start the positioning process after some time. However, it cannot be explicitly stated whether it is a mistake. Every investor wants to achieve returns as quickly as possible and that can be done, for example, with Google Ads. However, if at the beginning you have a slightly larger budget for advertising, then it is definitely worth conducting your marketing in two ways – think about “now” and “later”. Whether it is worth investing in positioning (taking into account your budget and needs) can be determined by a specialist – in this case, a positioner.

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Marketing Goals and Strategies

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Marketing goals and strategies

Almost every business conducts some kind of marketing activities (and if not, it definitely should). However, the most important thing is steering in the right direction. Otherwise, you will not meet the target. Moreover, it will be much more difficult to find out where the mistake was made. Therefore, marketing activities should begin with defining the goals and strategies. What is this? How to do it? Read on!

What is a Marketing Strategy?

Every brand, regardless of its size, should have a marketing strategy. It is a document analyzing the business’s current situation, as well as defining the goals of marketing activities and methods to achieve them. It should be quite extensive and indicate the direction of marketing activities. It will serve as a guide for the team coordinating all activities related to marketing.

More specifically, the marketing strategy should include:

  • strengths and weaknesses of the business,
  • goals the business wants to achieve,
  • way of achieving them,
  • description of the target group,
  • description of the competition, as well as the advantage the business has over the competition,
  • costs of marketing activities.

What’s important, a good marketing strategy should not only be applied on an ongoing basis, but also verified and updated in accordance with the latest market realities, technological development, trends, etc. Thanks to this, it can support the business at every stage of its development. It is worth making an effort and creating this document, because its professionalism and comprehensiveness will facilitate the management of the business activities.

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We will analyze your business and prepare an individual price offer for the optimal marketing mix for you. Completely free.

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Verseo spółka z ograniczoną odpowiedzialnością with its registered office in Poznań, at the following address ul. Węglowa 1/3, 62-122 Poznań is an administrator of your personal data.

About Verseo

Company’s office is located in Poznań. Company is entered into the register of entrepreneurs, kept by the District Court of Poznań – Nowe Miasto i Wilda in Poznań, 8th Commercial Division of the National Court Division under number 0000596164, NIP (Tax Identification Number): 7773257986. You can contact us by writing a letter on the address indicated above or e-mail:[email protected]

You have right to:

  1. access to your personal data,
  2. correct your personal data,
  3. demand to remove your personal data,
  4. restrain to process your personal data,
  5. object of process your personal data,
  6. transfer your personal data,
  7. withdraw consent.

If you think we process your personal data not in accordance with the law, you have right to object to supervisory authority – President of Personal Data Protection Office.

We process your personal data to:

  1. handle your question, based on art. 6 ust. 1 lit. 6 of General Data Protection Regulation
  2. promote our goods and services including ourselves in connection with your consent, based on art. 6 ust. 1 lit. a of General Data Protection Regulation
  3. protect or claim in connection with our reasonable interest, based on art. 6 ust. 1 lit. f General Data Protection Regulation

You share your personal data freely. Please remember that without sharing your personal data you will not be able to send us a message, and we will not be able to answer you.

We can share your personal data with trusted recipient:

  1. providers of tools made for: website analytics, marketing automation,
  2. hosting operators.

We will process your personal data by the time:

  1. which is necessary to achieve a specific purpose for which they were collected and after this term by the time which is necessary to protect or possible claim,
  2. of withdraw your permission .

We don’t process personal data in a way, which would involve making only automated decisions about you. More information about processing of personal data you can find in our privacy policy.

Why is a Marketing Strategy Created?

As already mentioned, the strategy sets the direction of the marketing activities. Its main goal should be to define how to conduct communication so that it is:

  • better than competitors’ communication,
  • tailored to the needs, expectations and characteristics of the target group.

In addition, it is important to define the target itself (it will help to specify the activities).

Verseo Ads Banner
Verseo Ads Banner

The marketing strategy is created to avoid acting blindly and incurring unnecessary costs on ads that are unsuccessful and do not bring the expected results. 

The marketing strategy brings many benefits, primarily:

  • allows you to focus on the possibilities and avoid risk,
  • enables the identification of tools that will prove useful in beating the competition,
  • allows you to recognize the competitive advantage of your product over other similar products,
  • helps to save time and money, setting the direction for creating effective campaigns,
  • supports effective communication of the business with customers and partners,
  • helps to increase sales and maximize profits.

A well-structured document and its enforcement should directly contribute to increasing sales, acquiring new contacts, gaining new customers and retaining those who have already used the business’s services.

How to Create a Good Marketing Strategy?

Creating a good and complete marketing strategy is certainly not easy. It requires a lot of analysis and reflection, as well as consultations with specialists. The key is to understand your product (what you sell) and the target group (the people who may be interested in your offer). You should look at the business activities objectively, putting yourself in the position of a potential customer, which is not always easy. It is necessary to emphasize what makes your offer unique and better than the offer of the competition.

You need to consider these things:

  • what is the purpose of the product or service (e.g. meets specific needs, solves problems, provides unique experiences, etc.),
  • how and to what extent the product is better than the competitors’ proposal,
  • how it can be useful for a potential client.

It’s also important to define exactly who this potential customer is. If you sell children’s goods, your target will be young parents, if you produce shovels and rakes, you will target garden enthusiasts or perhaps professional gardeners or farmers, if you offer cosmetic treatments, you will be mainly interested in women of a certain age. You always need to know who to target in marketing communication and adjust the form, content and message to the requirements and needs of a given target group.

When it comes to the analysis of the target group, it should be as extensive as possible. It is not enough to generally define who is the potential customer of the business. You should also look at the interests, habits, needs or lifestyle of the target people, as well as the way they communicate. The target group can also be divided into segments based on various criteria (you can choose the one that appears to be the most profitable).

What Is a Marketing Goal?

Once you have done analyzing your offer and the target group, it’s time to define your business marketing goals – namely, what you want to achieve through your marketing activities. You might think that there is nothing easier – probably every business owner wants to achieve the highest possible profit. However, for marketing purposes, it is about specifics. They can be related to different criteria. It is important, however, that they are specified in a precise way so that it is possible to determine whether they have been achieved or not. Marketing goals may refer to:

  • increasing sales,
  • increasing awareness,
  • acquiring a partner or sponsor,
  • the number of visits to the website,
  • increasing the brand’s reputation (e.g. being perceived as an expert in a given field).

It is also very important to determine the scale of the expected effect and the deadline for achieving it. Marketing goals are not wishes. They must be real, achievable and measurable!

How to Define Marketing Goals?

Still not sure how to define marketing goals for your business? SMART criteria may come in handy. The SMART model is an acronym that has been widely used to set goals. How can it be helpful when it comes to setting marketing goals?

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S (Specific) – The point is that the goal should be specific so that real threats or opportunities could be defined. An example would be “getting 1000 new customers” (instead of getting more customers).

M (Measurable) – The target must have an attribute that allows it to be measured or counted and then checked whether the target has been achieved within the required scope. Therefore, most often goals contain numerical data (as in the example above) or percentages.

A (Attainable) – Only work towards goals that are challenging but achievable. “Taking over the world” is not a real goal, but being number 1 in the industry in terms of sales is.

R (Relevant) – Important for a given business and related to the overall operation strategy. The goal should be consistent with the entire marketing strategy, the realities of the industry, the needs of the target group, etc.

T (Time-bound) Time frame should be set for achieving the goals. Only this way will you check whether you have succeeded. By setting a time frame, you will also be more motivated. Otherwise, you will put things off.

In general, marketing goals can be divided into several groups. It is worth setting  at least a few tasks from each group. We distinguish mainly:

  • strategic goals – aimed at increasing sales, revenues or market share, as well as creating and implementing an action plan for the years to come;
  • tactical goals – used individually for each product according to the market situation, e.g. increasing brand awareness, acquiring sales leads, improving customer service quality, increasing the number of returning customers, etc.;
  • operational goals – related to the development of a marketing program, these goals are the most specific, for example, to acquire a certain number of customers or sell a specific number of products.

In addition, a division into qualitative and quantitative goals as well as short-term and long-term goals can be distinguished.

Examples of Marketing Goals

In line with the above principles, here are examples of well-defined goals:

  • achieving a specific turnover in a specific tax year (or an increase in relation to the previous year expressed as a percentage),
  • launching a new product on the market (specifying the deadline),
  • acquiring a specific number of new customers,
  • acquiring a specific number of returning customers,
  • increasing the number of points of sale by a certain number,
  • increasing the number of inquiries by a certain value,
  • increasing the inflow of foreign orders by a certain value,
  • increase in market share by a certain value,
  • achieving a specific sales volume,
  • improving the quality of customer service by a specific indicator,
  • reducing the indicator of abandoned carts in the online store by a certain value,
  • increasing the Open Rate of newsletters by a certain number.

Various tools help to measure marketing goals. It is also worth using the Key Performance Indicators (KPI) that allow you to measure the progress of given processes.

What Are Marketing Indicators and Why Should You Measure Them?

KPIs are measures that allow you to evaluate the activities carried out by a given business. Thanks to them, it is possible to check whether the solutions implemented so far bring results. Thus, you can locate and solve problems and modify certain aspects of the strategy to increase its effectiveness. Currently, entrepreneurs have access to many methods of measuring their effectiveness in the field of marketing, which turns out to be extremely helpful. However, you should remember that usually it is not worth monitoring the status of all indicators, because there are simply too many of them and they can cause information chaos. So what should you pay attention to?

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  • Traffic on the website – more visits, more potential customers. You can also check who the visitors are and where they come from, and thus better adjust the website’s structure and content to their needs.
  • Conversion rate – if more traffic does not translate into more orders or inquiries, something is wrong. Perhaps potential customers are not finding what they are looking for or are facing technical problems.
  • Proportion of sales leads to customers – if not many of the sales leads become customers, probably there is a problem, e.g. in the area of ​​customer service.
  • Cost of acquiring a lead – it is also worth checking how much time and money should be spent on getting a single lead. This may indicate insufficient effectiveness of the activities carried out.
  • Revenue from a lead in relation to the source – it is also good to know what revenue each lead brings and be able to compare it with the costs. This indicator will also help you determine which lead source is the most profitable.
  • Social media reach and user engagement – this is a good method of checking your brand’s position and influence.

These are just a few examples of important data that allow you to check how the implemented solutions in the field of marketing work and to what extent the goals included in the marketing strategy are being achieved. The premise is simple – set goals and start achieving them by monitoring the progress on an ongoing basis. In practice, however, it is not easy. That is why there are not many really good marketing specialists!