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Newsletter – what is it? How to create and send a newsletter that brings measurable results?

Newsletter – what is it? How to create and send a newsletter that brings measurable results? - Photo 1

Newsletter what is it?

Do you think email is an ineffective marketing technique? If so, read on and see how much you're missing out on if you're not sending it to a specific audience. In this article, we explain why it's worth investing in emails for your company database.

A short definition of a newsletter

A good newsletter sent to your mailing list is an inconspicuous yet powerful tool that will lead to improved sales results. Smart use of email marketing will allow you to build a much better relationship with your online store customers , ultimately benefiting you in every way. What is a newsletter and how can you use it?

Below are answers to questions about email campaigns sent to your recipients. This guide will help you easily create a foundation for content marketing , ensure information delivery and meet audience expectations, schedule social media posts, and ultimately capitalize on opportunities to increase sales.

Newsletter in a Nutshell: The Basics

A newsletter, literally translated from English, means a "letter with news." Today, this term primarily refers to messages regularly sent by a company to a specific list of subscribers (recipients). Interested subscribers!

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The controller of your personal data is Verseo, a limited liability company with its registered office in Poznań, at ul. Węglowa 1/3.

About Verseo

The Company's registered office is located in Poznań. The Company is entered in the Register of Entrepreneurs maintained by the District Court for Poznań – Nowe Miasto and Wilda in Poznań, 8th Commercial Division of the National Court Register, under KRS number: 0000910174, Tax Identification Number (NIP): 7773257986. You can contact us by mail at the address provided above or by email at: ochronadanych@verseo.pl

You have the right to:

  1. access to your data,
  2. rectification of your data,
  3. request deletion of data,
  4. processing restrictions,
  5. object to the processing of personal data,
  6. transfer of personal data,
  7. withdrawal of consent.

If you believe that we are processing your data contrary to legal requirements, you have the right to lodge a complaint with the supervisory authority – the President of the Personal Data Protection Office.

We process your data for the purpose of:

  1. handling your inquiry, pursuant to Article 6(1)(b) of the General Data Protection Regulation (GDPR);
  2. marketing purposes consisting in the promotion of our goods and services and ourselves in connection with the consent you have granted, pursuant to Article 6(1)(a) of the GDPR;
  3. securing or pursuing possible claims in connection with our legitimate interest, pursuant to Article 6(1)(f) of the GDPR.

Providing your data is voluntary . However, without it, you will not be able to send us a message, and we will not be able to respond to you.

We may transfer your data to trusted recipients:

  1. providers of tools for: website traffic analysis, sending marketing information.
  2. entities responsible for hosting (storing) the website and personal data.

We will process your data for the period of:

  1. necessary to achieve the specific purpose for which they were collected, and after its expiry for the period necessary to secure or pursue any claims
  2. in the case of data processing based on consent until its withdrawal. Withdrawal of consent does not affect the lawfulness of processing prior to withdrawal.

We do not process personal data in a way that would involve making solely automated decisions about you. More information regarding the processing of personal data can be found in our Privacy Policy.

How does the newsletter work?

An effective newsletter involves sending information about what's new in your company. But you might be wondering... why? There are at least a few reasons for sending newsletters.

The newsletter helps maintain constant communication

A custom newsletter constantly reminds your mailing list members of your brand's existence and allows them to share information about your activities. This is a key element of a modern approach to marketing and relationship building, even when sending newsletters to interested parties.

You gain a convenient tool for informing your audience about new products and promotions. Emails allow you to inform potential customers – even in advance – about upcoming sales, new products, discount codes, and other attractive offers, encouraging them to engage with you and strengthening ongoing relationships.

Properly delivered, such newsletter-style news will generate good conversion rates. Data clearly shows that this form of communication—not limited to a specific industry—is simply profitable.

You strengthen your image and brand awareness

This is especially true if your newsletter is informative and provides valuable content . Then, your audience is more likely to treat you as an industry expert.

You improve communication with customers

A single, effective newsletter can be sent to hundreds, thousands, or even larger audiences. This means you can expand your reach with minimal effort and financial resources.

Do you know that…

Using advanced segmentation in email marketing can increase sales by up to 760%!

Personalized messages work better than classic advertising leaflets

How to personalize your newsletter?

Using advanced marketing automation and similar tools , you can tailor the newsletter message to each recipient or to individual groups (personas) to ensure even higher interaction effectiveness.

You gain a wide range of data that allows you to verify the effectiveness of your mailing campaign.

Good to know…

Wondering what button color, font format, or email subject line will help you reach a larger audience? Stop. Simply use A/B testing to see what works best for your business and your customers. According to Campaign Monitor, this can increase conversions by up to 49%, strengthening your customer acquisition efforts.

When launching a newsletter, you can also use data collection tools and obtain basic information, for example:

  • how many people read the newsletter,
  • how many people clicked on the link in the message,
  • how many people did it on desktop computers and how many on mobile devices,
  • how the attractiveness of the message translated into conversion.

This allows you to continuously improve your email communication, achieving better campaign results step by step.

Do you know that…

Your email subject line is a key part of your success! According to Campaign Monitor, emails with a personalized subject line see a 26% increase in clicks compared to emails without this feature. So, when creating your newsletter, remember to refine your email subject line. If you have a few ideas, test the best ones using A/B testing.

How to prepare a newsletter?

You might be thinking about creating a newsletter but aren't sure what information to include to reach your customers and meet their needs. There's no set rule, as much depends on your industry and your company's overall communications strategy. However, before you start thinking about what to write to your newsletter recipients, consider why you're doing it. Remember:

  • The newsletter is received by people who have consented to the use of their contact details in this way. These are people who have already become your customers or are interested in maintaining contact with your brand in some way. Subscribing to your newsletter will certainly help them achieve this.
  • Your goal is primarily to maintain good contact with recipients, for whom the newsletter subscription is intended to provide additional content. Those that will benefit the customer. These could be useful, practical information or exclusive discounts on your products.

Email marketing methods. What can be included in a newsletter?

Typical newsletter topics include:

  • News from the life of the company Has your company opened a new branch? Expanded its machinery? Or perhaps launched a new product or participated in a prestigious industry trade show? These are just a few news categories that might interest your customers – regardless of whether you operate a B2B or B2C model.
  • New promotional campaigns. Customers love them. – in your newsletter, you can announce them in advance or prepare discount codes and other special offers for your recipients. This is an additional argument for both signing up and actually opening individual messages.
  • Information about new blog entries in the news – If you run a company blog, combine both communication channels into a single strategy. Notify your brand community about a new post by sending a message that includes a link to the blog post.
  • Industry information – they work especially well if your company operates a B2B model. They'll interest your business partners – recipients who sign up for mailings like to stay up to date.
Messages that read themselves - how to create them?

How to create engaging emails?

First things first: on average, 3 out of 4 marketing emails end up in the trash without being read . You probably do the same with many newsletters you've signed up for, but... well, exactly. So what can you do to reach that 25% of emails that actually get opened and read? The results your message achieves will be influenced by, among other things:

  • Creative, engaging news headline – one that stands out from dozens of messages. A clickbait strategy or personalizing the title can work well here – for example, addressing the recipient by name,
  • Regularity – If you accustom recipients to receiving messages from you at a relatively consistent frequency, such as once a week or once every two weeks, reading them can become a habit. Note: Newsletters sent too frequently, such as daily, can be perceived as overly intrusive. If you can produce this much engaging content, give recipients the opportunity to decide how often they want to receive the newsletter.
  • Interesting, useful content – the recipient must somehow benefit from taking the time to open and review your newsletter. Therefore, prepare it with the substantive content of the message you want to convey in mind,
  • Clear CTA in the message – i.e. a slogan that encourages you to take action, such as “Check it out now!”, “You have to see it!”, “Get a discount!” – and the like;
  • Clear graphic layout – A newsletter that's a wall of text or looks like a regular email won't grab attention. Ensure a layout (graphic design) that allows recipients to scroll through the most important information in a few seconds and decide whether they want to delve deeper into the content.
  • Responsiveness – the newsletter email must be displayed well regardless of whether it is opened by recipients on a computer or on a smartphone,
  • Suitable length/allowable limit – Overly long content in a newsletter can alienate your target audience. Or at least some of its members. So focus on the specifics – provide relevant information concisely. And if you have a longer message to send, treat the newsletter as a teaser and encourage them to click a link, for example, to company blogs.

You can't leave out such significant details in the message as...

  • Convenient unsubscribe button – is important both from the perspective of respecting the recipient's privacy and due to legal restrictions. If the commercial information, graphic content, or premium content you send begins to irritate existing customers, they should be able to quickly unsubscribe from the newsletter.
  • "Disclaimer" at the bottom of the message – information explaining why the user received the newsletter (consent must be provided in advance) and how their data is used, as well as the sender's contact details – so as to give the customer the opportunity to stay in touch or express their opinion. This does not affect the newsletter's appeal, but clearly explains why the email appeared in the recipient's inbox.
A good newsletter example. How to create emails for recipients in your database?

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The most common mistakes when sending a newsletter

When sending a company newsletter, there are many things to watch out for that can impact the quality and effectiveness of your campaign. Below are some common mistakes to watch out for:

  • No personalization of messages – the newsletter should be addressed to a specific recipient and contain content tailored to their interests, needs and preferences.
  • Inappropriate shipping frequency – Sending too many or too few newsletters can reduce campaign effectiveness. Find the right frequency, tailored to your business and audience needs.
  • Lack of valuable content – A newsletter should contain content of value to the recipient, such as articles, guides, or information about company news. It shouldn't be merely a form of advertising.
  • Inappropriate form and writing style – the newsletter should be written in an accessible way, without complicated jargon and unnecessary technical terms.
  • Lack of visual appeal – The newsletter should contain carefully selected graphics and photos that are appropriate to the content. Ensure readability and aesthetics throughout.
  • Failure to test the newsletter before sending it – you should make sure that the newsletter works correctly on different devices and in different email programs.
  • No email address personalization – please make sure that the recipient's name and surname are entered correctly in the database.
  • No clear call to action – the newsletter should contain a clear call to action, such as clicking a link, downloading a file, or signing up for an event.
  • Inappropriate shipping time – the newsletter should be sent at an appropriate time, taking into account the recipients’ habits and the nature of the business.

Summary

These are, of course, the absolute basics of the newsletter world. If you'd like to delve deeper into email and the benefits of sending them to your database, follow our blog or contact us to discuss how you can incorporate email into your marketing strategy.

Summary

The above article covers the following topics:

  • A newsletter is an effective email marketing tool that builds customer relationships and actually increases sales.
  • A newsletter is regular communication with subscribers that builds a professional brand image at a low cost and effectively supports sales by informing about new products.
  • Newsletter personalization is based on the use of automation, analytics, and A/B testing, which allows you to precisely match content to your audience and significantly increase campaign effectiveness.
  • Effective newsletter preparation requires regular delivery of valuable content and attractive offers, while also ensuring an engaging title, clear graphic layout, and legal aspects, such as the ability to unsubscribe from the list.
  • The most common mistakes in newsletters include a lack of personalization and valuable content, an unattractive appearance, and technical errors that reduce the effectiveness of the campaign and discourage recipients.