A media agency's work flows through a repetitive process, beginning with a brief from the client or creative agency. This brief includes the campaign objective, target audience description, budget, timeframe, and completed or planned advertising materials.
Based on the brief, the media agency prepares a strategic recommendation, and after its approval, a detailed media plan with a cost estimate and forecasted metrics such as reach, number of contacts, and cost per thousand (CPM). The next step involves purchasing and reserving space, preparing technical specifications for the materials, and coordinating their delivery to the media.
During broadcast, the team monitors the campaign: on TV, they verify whether ad blocks have achieved their projected reach, and on the internet, they continuously optimize bids, creatives, and audiences. Upon completion, the client receives a report comparing metrics with the plan, analyzing channel effectiveness, and drawing conclusions for further action. The media house's responsibilities also include ensuring brand safety and monitoring the visibility and quality of traffic, which is particularly important for programmatically purchased advertising.